I am pleased with my quilt cover, but not impressed with the fact that once I had placed my order I had no notifications or contact from the company to say anything had been received nor was any notification sent to me in regards to when my parcel was or would be posted.
After 3 weeks without any communication, I contacted the company and asked why hadn't I had any notification of my order being processed and posted. Only after I had contacted the company was I then sent an email to say my order was being sent out and it finally arrived around five days later. I'm not sure it would have even been sent to me if I hadn't followed it up.
It is almost as if the order had been forgotten about or was never followed through with from the start.
It is a lovely quilt cover but I wouldn't shop through Little Characters Store again.
